return

Returns information: Your satisfaction in focus

At Vielring, we take great care to ensure you're happy with your jewelry. Here's how to return it:

• Return period : You have 14 days from receipt to return the item. Please note that personalized items (with engraving) are excluded from the right of withdrawal!

• Initiate return : Send us an email to info@vielring.de , with the completed cancellation form.

• Pack securely : Protect the goods well for return shipment to avoid transport damage.

• Refund : After positive verification, we will refund the corresponding amount within 2-3 days to your original payment method.

• Exchange : For exchange requests (e.g. size change) simply contact us by email.

Your satisfaction is important to us. If you have any questions, we're happy to help: info@vielring.de .